Policies
Clear terms, confident booking
Our cancellation, refund, and weather policies are designed to be fair and transparent.
Cancellation & Refunds
- 7+ days before event
- Full refund minus a processing fee.
- 3–6 days before event
- 50% refund of the total booking amount.
- Within 48 hours
- No refund.
Weather Policy
- Reschedule
- One free weather-related reschedule within 30 days of your original event date.
Service Terms
- Setup location
- You choose the location and are responsible for any required permits.